Shipping Information

Shipment Processing Time:
All orders are processed on an individual basis upon order confirmation. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated once the order has been confirmed. Shipping rates are calculated for each order individually as package size and weight can vary. Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes:
HardRider Motorcycle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc).

Damages:
HardRider Motorcycle is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:
We are able to ship outside North America. Please contact us for shipping details and quotes.

Returns Policy:
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.